For businesses

Certified Mail, without the room where the envelopes are stuffed.

Collections agencies, property managers, eviction and employment firms, HOA managers and the software they use all send the same letter over and over, and all pay for it the same way: somebody prints it, folds it, fills in the green form, queues at the Post Office and files the receipt in a drawer. There are two ways to stop doing that. One starts this afternoon and costs nothing to set up. The other costs $2,500 once and puts the mailing inside your own product.

Sending at volume, starting today

Nothing has to be built and nobody has to be trained. A person signs in, pastes or attaches the letter, picks the recipient and pays. The printing, the envelope, the postage and the Certified Mail service are in one total: $13.18 all in for a one-page letter with tracking, or $16.17 all in with the electronic return receipt added. No subscription, no minimum, no account fee and no annual commitment.

The parts that matter when it is the fortieth letter of the day rather than the first:

• Addresses are kept. Recipients you have written to before come back as a list, so the second letter to the same company is a click rather than a retype.
• One screen shows every letter. Sent, at the printer, in the post, delivered, and the ones that went wrong, in one place, so nobody reconstructs the week from email.
• USPS scans arrive on their own. Piloxa asks the printing partner for the delivery history by itself, several times a day, and adds each scan to the record naming where it came from. Nobody presses a refresh button, and where nothing has come back the record says “no record yet” rather than guessing.
• The letter is kept beside the proof. Certified Mail shows that something arrived. It does not show what was inside. Piloxa keeps the exact approved pages, their fingerprint, the address as it was printed, the sentence your person authorized and the time they authorized it, in one record you can download. See a filled-in record.

Nothing is printed, mailed or charged until a person has read the exact pages and authorized them. That is deliberate and it does not have an off switch, because the whole product is the record of who approved what.

Sending more than a few hundred a month, or want one invoice instead of a card charge? Write to support@piloxa.com with your volume and we will set it up by hand rather than make you wait for a feature.

Built-in mailing, $2,500 once

If your product writes demand letters, dispute letters, notices, validations or any other correspondence, it ends at the same wall every time: a finished document, and a user with no printer, no envelope, no green form and no proof. They close the tab and mean to deal with it later. Some never do, and your product gets the blame for a job it did four-fifths of.

$2,500, paid once, and we build the mailing into your product. Here is exactly what that buys:

• We do the integration work. Your engineers write nothing, and if you have no engineers it still gets done.
• Your users finish a letter and mail it without leaving what they were doing. They see the exact pages, the recipient and one total, and they authorize the payment themselves.
• Your own reporting: every letter that comes from your product is counted separately from every other source, so neither of us takes the other's word for the number.
• $2.00 to you for every letter that is paid for and mailed. Not per click, not per sign-up. Per completed mailing, with no cap and no tiers.
• A named person to write to, and changes to the integration for the first ninety days at no charge.

The arithmetic, stated plainly so you can check it: at $2.00 a letter, the $2,500 has paid for itself at 1,250 completed mailings and everything after that is yours. If your users will not send 1,250 letters, do not pay us $2,500. Use the free version instead, which is a link you add yourself in an afternoon and which pays the same $2.00 — it is described in full on the partners page. We will say the same thing on the telephone.

If you have built on an assistant that can call an outside tool, the connection already exists and is public: how the assistants connect shows the tools and what comes back. The $2,500 is for the work of fitting it to your product, not for access to something otherwise locked. Nothing here is behind a key.

What we do not claim

Certified Mail is proof of mailing, and it records delivery. It is not, on its own, proof that a document satisfies a statutory service requirement, and it is not proof that anybody read it. Requirements differ by state and by claim. We print and mail exactly what your person approved and we keep the record of it; we do not write letters, check letters or give legal advice, and we will not let a page of ours suggest otherwise. The guide sets out what Certified Mail does and does not prove.

We do not sell or share what passes through us. We do not send marketing to people who arrive from your product. Regular First-Class mail, international destinations and bulk pre-sorted mailings are not offered today: Certified Mail inside the United States is what has been built and tested, and this page will not claim more than that.

Common questions

Is there a contract or a minimum?

For sending at volume, no: no subscription, no minimum, no term. You pay for letters you send, one at a time, and if you stop there is nothing to cancel. For built-in mailing there is one invoice for $2,500 and a short written agreement covering the $2.00 share and what each side does.

How fast does a letter go out?

A letter authorized on a working day is handed to the printing partner the same day. Printing, enveloping and the USPS hand-off happen there, and the first tracking scan appears on the record when USPS reports it. The record names the time of every step, including the hand-off, so a slow letter is visible rather than a mystery.

Can we be invoiced monthly instead of paying by card?

Not automatically on the site yet. Write to support@piloxa.com with your expected volume and it gets arranged directly. Saying so here rather than implying a button exists is the honest version.

What happens when a letter fails at the printer?

It shows on the same screen as everything else, marked red, with what the printer said. A letter that never got mailed is refunded. The failure stays on the record rather than disappearing, because a gap in the history is worse than bad news in it.

Who is behind this?

Piloxa is operated by Decentralized Publishing LLC of Irvine, California. Printing and postage go through a licensed print-and-mail partner; Piloxa is not the printer. The price you see includes the USPS charge and the handling fee, and both are visible before payment rather than discovered afterwards.

Related

• The free version: add a mailing link yourself, same $2.00 a letter
• What one letter costs, at every length and service
• For assistants and the people who connect them
• A filled-in mailing record, including the states that are still empty